TESTIMONIALS

Better Service Starts Here

What Our Customers Say

“I would like to take this opportunity to say a huge thank you to the team at The Heat Pump People for the amazing service.


The guys were prompt, professional and friendly and I wouldn’t hesitate to recommend The Heat Pump People to any and everyone.


We’re absolutely loving our new heat pump and the entire house is warm and toasty. 



I’ll be in touch next year when we’re due for a service.”

Penny Vaux - Halswell

"I recently had The Heat Pump People upgrade and replace the heat pump in my home. The Daikin they installed is far superior to the previous one ( which was only 3-years old ) with improved performance and better features. 

 

The two technicians who came to complete the installation did a great job, were friendly, tidy and locked up and secured my home on completion after giving me a call to know it was all done. In addition they noticed my earth stake had been damaged.

 

I would definitely recommend the Heat Pump People to anyone considering a new heat pump."

Barry Kay - Spreydon

“Rosemary and I are absolutely thrilled with the new heat pump. It is much quieter than we had previously. The two men who installed it are great workers and didn’t stop even for a cup of coffee.


We will certainly recommend you to anyone who needs a new heat pump. Well done everyone involved, thanks a lot.”

Chris Jones

"Many thanks for an excellent job done. We have been very impressed with The Heat Pump People and will recommend your company to others."

Kate Henry - Lyttleton

“As a result of discussions with one of your service technicians, he gave our heat pump a complete service. I would like to say that he was friendly, polite and did a very thorough service for us.

 

We have had our heat pump serviced previously by another firm, but not as efficiently as your staff. I would like him recognised for his good work, which my wife and I greatly appreciate.

 

We would have no hesitation in recommending your firm to anyone else who is looking for heat pump servicing. Once again thank you for a great job.”

Jim Gordon - Bexley

“[We] had a heat pump installed. Fantastic job, very professional, gave the best advice for the right heat pump (our house was a little difficult to heat). [We are] extremely pleased with the results. Would highly recommend.”

Jude Day - Sumner

“We were very impressed with the installation team, with their tidiness and the finish on the install. It was a pleasure to have them in the house.

It was really nice to have a company do what they said they were going to do, when they said they were going to do it and to do it well. Thank you.”

Rob & Anna Craw - Westmorland

“The HeatPump People were very accommodating with organising a quote time as well as making sure the job was completed on time. The installers provided me with some very sound advice which I appreciated.”

Victoria L - Google Business

“We value our strong relationship with The Heat Pump People & across their wider business units, with their trusted & recognised brands, open communication & great level of service. For us, it’s all about people, our customers & our contractor relationships & I think The Heat Pump People shares these same values.”

Gavin Strachan – Licence Holder – Latitude Homes Canterbury

"A great team and good people. That's what it's all about.

We have been working with Adam and The Heat Pump People for the past year now, and they're a valued contractor of Generation Homes Christchurch. We pride ourselves on building high quality homes for a fixed price, and The Heat Pump People have been incredibly organised, professional on site with other contractors and clients, good communicators, and through all this helped us achieve exactly that. With confidence we can recommend The Heat Pump People to anyone looking for heating solutions. They will not only meet your expectations but exceed them too.

Thank you Adam and team – it’s a pleasure working with you! And we’re looking forward to many more years of a great professional relationship."

Nadja Beker - Generation Homes Christchurch

"What we like about The Heat Pump People is the interaction between the installation & project management is fantastic. The products used are of a high standard & we don’t have call backs with issues."

Peter Hollow - Director - Build by Design

Featured on Top Reviews NZ

The Heat Pump People were featured on Top Reviews NZ as a leading supplier of heat pumps and air conditioning systems in Christchurch.  We were praised for having a well-versed and passionate team, offering prominent heat pump brands with a versatile range of products & phenomenal service and installation.

Freezing Cold to Warm & Cozy in One Day

The Heat Pump People ran a competition for a very deserving local Christchurch family to win a free,  fully installed Daikin heat pump and Sarah Agnew was the lucky winner with her family’s entry.

 

When we met Sarah, she and her husband were half way through their ‘as is where is’ earthquake repairs, their existing old heat pump had

stopped working and their 11-month old son had recently been admitted into hospital with a chest infection.


We were so happy to be able to help Sarah and her family create a warmer, dryer and healthier environment for their wee boy and following the installation Sarah tells us he hasn’t been sick once! Sarah’s favourite feature of the heat pump is the timer, she loves how her family always come home or wake up to a warm and cozy house.
 

“If you are looking for expert friendly service look no further. Everything was so easy and installed so quickly! Went from a freezing house with no heating to a warm dry house in a day!”



Sarah Agnew - Clifton
 

Good on you Sarah for entering and winning our competition - we are thrilled to hear about the significant difference it is making to your house and lives.


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